Website and Integrated CRM
OppTrack.net - Project DetailsURL: http://www.opptrack.net
Launched: August 2011
Solution: CMS - Driven Website,CMS - Driven Website with CRM,CRM,eCommerce,eCommerce with CRM,Portal
Industry: Services,Research and Development
Powered by: DWCMS
OppTrack.net is an initiative of the TALOS RTD that aspires to become a reference point for the Cypriot entrepreneur. The website provides targeted information relating to public and private tenders in Cyprus, as well as funding programs.
The Dynamic Works team worked closely with the TALOS RTD Management to design a neat, user-friendly, completely secure and modern website emphasizing on an easy to use and well organized navigation.
With friendly and intelligent manner, subscribers can create a user account and login into their secured area to select and organize the various categories within their interest and subscribe to receive direct information which is up-to-date, prompt and reliable. Moreover, they can publish their own requests for tenders.
Also the system provides them with a full view of their transaction history. Through the website, users can also change their personal details and upgrade to a different subscription level.
Moreover, Dynamic Works has implemented advanced features for automatic notification of subscribers on any new postings falling within their expressed areas of interest.
Being based on Dynamic Work’s EasyConsole CMS (Web Content Management System) platform, the website is seamlessly integrated with Dynamic Works’ EasyConsole eCRM (Customer Relationship Management System), the system allows advanced back-office operations like administration of membership and financials on the same platform.
EasyConsole eCRM system is a robust yet flexible and well-implemented system for managing a company’s interactions with customers, clients and sales prospects. It involves organization, automation, and synchronization of business processes—mainly sales activities, with the same applying to marketing, customer service, and technical support. The overall goals are to find, attract and win new customers, nurture and retain those the company already has, entice former clients back into the fold, and reduce the costs of marketing and client service.
Dynamic Works Easyconsole eCRM is a fully customizable application that can be tailored to meet the specific needs of a customer. This ensures a CRM that will provide an easy to use interface on all required functionality, exactly as the client requests so. This way the staff will accept it and will use it. It is proven that in many CRM implementations, off-the-shelf software has missing functionality or has too much functionality compared to the needs of the project, causing companies to either use multiple software systems which will create unwanted fragmentation of information or just in case where too much is there to confuse and frustrate the staff.
www.OppTrack.net is an intuitive and unique web portal, which can become a valuable interactive tool for exploiting business opportunities.