EasyConsole features ‘real-time tracking’ of your website. This means that you will be able to watch the traffic of your site ‘live’ at any time. You will be able to watch each visitor’s moves. This will help you and us to improve your website navigation system even more.
Using this latest technology, you can also chat-online with your visitors, using a chat client (MSN-like chat) and instantly support them. This live-support tool allows you to ‘push’ a link to the visitor’s computer which means that you do not have to state ‘open your browser and go to http://www.yourwebsite.com/…etc. Instead, you will be able to send a simple command that opens a browser on the visitor’s computer, directing them to their desired link.
LiveTracking can be viewed within the EasyConsole Administration area. Alternatively you can download a windows-based tool which will alert you on each visit at your website. This tool is also required if you would like to use the chat-server and offer live-support to your visitors.
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